Your information privacy is important to us. We provide this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the website on which this policy is posted (“Site”) and related services offered through the Site (“Services”). This Privacy Policy applies to all users of the Site and Services.
This Privacy Policy is specific to this Site—it does not apply to any of our other websites or other online or offline services provided by us.
BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.
We may collect the following categories and types of “Personal Information”:
We may use your Personal Information for the following purposes:
We may use other identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends and statistics.
We may use your contact information, commercial information, and audio and visual information to enable reviews of our services and to display content that you have created and allowed us to display on our Site and Services and on social media.
We may use your contact information, other identifying information, commercial information, internet activity and browsing history, and inferences to protect the Site and Services, our company, and others and to prevent fraud, theft and misconduct.
We may use your personal information to comply with legal requirements or when necessary to provide to our lawyers, accountants or other advisors. We may also use your personal information for other purposes for which you have consented to, including a secondary purpose related to the original purpose.
We may establish business relationships with companies that help us operate the Site and Services (“Service Providers”), such as hosting, maintenance, storage, analytics, marketing and promotions. We provide Service Providers only with the information necessary for them to perform these services on our behalf and require them to use reasonable security measures. Service Providers are prohibited from using Personal Information other than as specified by us.
We may share Personal Information with businesses controlling, controlled by, or under common control with us, where such affiliates or subsidiaries act as our Service Provider, or where required by law.
If we merge, are acquired, or are sold, or in the event of a transfer of some or all assets, we may disclose or transfer Personal Information in connection with such transaction.
We may disclose Personal Information to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests, protect the rights and safety of our company or others, prevent or stop illegal or unethical activity, or comply with the law.
We will only use information you provide when opting into mobile messaging (the “Program”) to transmit your mobile messages and respond to you, if necessary. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY FOR SUCH THIRD PARTY’S MARKETING PURPOSES. We may disclose such information as required to satisfy law or protect our rights. For Program-specific terms, please see our Terms of Use.
We may use cookies and similar technologies to analyze use of and improve the Site and Services and as described in the Advertising and Online Tracking Section of this Privacy Policy. Most web browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent; however, certain features of the Site or Services may not work if you delete or disable cookies. Some Service Providers may use their own cookies or similar technology in connection with the services they perform on our behalf.
We may use Google Analytics on the Site and Services to analyze how users use the Site and Services, and to provide advertisements to you on other websites. For information about opting out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
We may use session replay technology on our Site for quality control, customer service, fraud prevention and security, and marketing purposes. Session replay records certain user interactions (such as mouse movements, clicks, page visits, scrolling, typing, navigation and device specifications). This technology may be provided by a Service Provider that collects, transfers and stores such information on our behalf.
We use chatbots to help provide customer service and support, including through a virtual assistant. If you use our chatbot service, we will collect any information you provide to us and create and store a transcript of your interactions with us, which may be shared with and stored by our Service Provider. We use these transcripts and information for quality control, customer service, fraud prevention and security.
We may place advertisements and allow third-party companies to serve ads and collect certain information when you visit the Site for cross-context behavioral advertising and related purposes. These companies may collect information about your activities on our Site and other websites or apps and across devices using cookies, pixels, tags, and similar technologies, and may combine the information across browsers and devices. Our systems do not recognize browser “Do Not Track” signals. To learn more about these advertising practices or to opt out of this type of advertising, you can visit www.networkadvertising.org or www.aboutads.info/choices/. Options you make are device-specific.
You can opt out of receiving marketing e-mails from us by following the link provided at the bottom of our marketing e-mails. You cannot opt out of transactional or account-related e-mails.
Whenever you share information on any public area of the Site or Services, that information may be accessed by others and used for any purpose. We cannot control what third parties may do with information you share, so exercise caution.
We maintain physical, electronic, and procedural safeguards to help protect the confidentiality and security of information transmitted to us, and personal information may be accessed by persons within our organization, or by our Service Providers, who require such access. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure, and no security measures can provide absolute protection. You transmit information at your own risk.
Our Site and Services may contain links to other websites. We are not responsible for the practices of those websites. You should always read the privacy policy of a third-party website before providing any information to it.
The Site and Services are intended for users who are 18 years old or older. We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.
Your Personal Information and communications may be transferred to and maintained on servers or databases located in the United States. By using the Site or Services, you agree that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by applicable United States laws. Personal information processed and stored in another country may be subject to disclosure or access requests by the governments, courts or law enforcement or regulatory agencies in that country according to its laws.
If you are a resident of Canada, you may have certain privacy rights under Canadian law, including the right to request access to your personal information and to request a correction to it if you believe it is inaccurate. To help protect against fraudulent requests, we may ask you to verify your identity before granting access. Subject to legal limitations, you may also withdraw consent to our processing of your personal information, but doing so may affect our ability to provide goods or services.
We may change this Privacy Policy from time to time. If we decide to change it, we will post the revised version on the Site. Those changes will go into effect on the “Revised” date above. By continuing to use the Site or Services, you are consenting to the revised Privacy Policy.
If you have any questions or concerns, or would like to submit a complaint to us, you may contact us using the information below: